KW Technology Ambassador Update | July 28, 2014

Greetings, KW Technology Ambassadors!

Thanks to all of you who participated in last Friday’s Ambassador webinar, during which we explored the new eEdge myMarketing system that went live last Wednesday, July 23.

Many of you were eager to receive the webinar content for use in your Market Centers. You can now access the webinar recording on KWConnect.

If you would like to deliver a training class on the new system in your Market Center, you can download a slide deck to use in your Market Center here.

*** Log into Google with your @kw.com email address before clicking the above link to view the slides. ***

At this time, the development teams at KW and Market Leader are working furiously to address each of the issues that users are encountering within the new myMarketing system as quickly as possible. 

Our top priorities are still to:

1. Prevent multiple emails to contacts. We suspended outgoing email campaigns last Friday. We have left ON the functionality that allows you to communicate one-on-one with your clients within eEdge so that critical business can continue.
2. Ensure edits you make to template images in your marketing collateral can be downloaded in PDF format, without reverting to the original images.
3. Eliminate the “?” that is appearing in return spaces in some collateral and campaigns.
4. Ensure you can continue to run legacy campaigns that are appearing as "Not Available."

Again, we sincerely apologize for any frustration or disruption to your business. We will notify you immediately as solutions are found and put into place.

We’re also in the process of tracking down answers to questions asked on the webinar that could not be resolved immediately. We’ll have a full report for you on this Friday’s Ambassador webinar.

Looking ahead, here’s what’s on the webinar schedule this week. And, don’t forget that we’re constantly adding new videos to the KW Technology section of KWConnect.

Have a great day! 
Brenda Harralson and W. Cavin Weber

KW Technology Ambassador Update | July 16, 2014

Greetings, KW Technology Ambassadors!

Thanks to all of you who participated in last Friday’s Ambassador webinar. The main discussion items were:

1. Special instructions for entering listing Lot Size in KWLS - You’ll need to enter the measurement as well as unit of measure in the same field.
   
2. KW mobile app servicing areas change coming soon - You can enter the specific name of the area you service (instead of the default city and state of your Market Center). This will appear in the branding bar on your app.
• Updates to the Mobile App Service Area field will take 24 hours to show up on the app.
• More information to come as we get closer to the release date of this option.
  
3. Market Leader Champion certification – Many of you asked about the status of your certifications. Look for an invitation this month from Market Leader to recertify.

For more details, view the slides from Friday’s webinar are available for download now.  

*** Log into Google with your @kw.com email address before clicking the above link to view the slides. ***

Here’s what’s on the webinar schedule this week. And, don’t forget that we’re constantly adding new videos to the KW Technology section of KWConnect.

Have a great day! 
Brenda Harralson and W. Cavin Weber

KW Technology Ambassador Update | July 1, 2014

Greetings, KW Technology Ambassadors!

Thanks to all of you who participated in last Friday’s Ambassador webinar. The two main discussion items were:

1. Mega Camp 2014 is right around the corner! Does your office leadership know about the materials and systems available to them for promoting this event? 
2. The Mega Camp session for KW Technology Ambassadors and MC Tech Coordinators is tentatively scheduled for Wednesday, September 17 from 11:15 AM to 1:15 PM. We are making every effort to finalize this date and time as soon as possible.
3. There is no Ambassador webinar this Friday, July 4, in observance of American Independence Day. Have a happy and safe holiday weekend!

For more details, view the slides from Friday’s webinar are available for download now.  

*** Log into Google with your @kw.com email address before clicking the above link to view the slides. ***

Here’s what’s on the webinar schedule this week. And, don’t forget that we’re constantly adding new videos to the KW Technology section of KWConnect.

Have a great day! 

Brenda Harralson and W. Cavin Weber