Wednesday, October 29, 2014

KW Technology Ambassador Update | October 29, 2014


Greetings, KW Technology Ambassadors!

Thanks to all of you who participated in the KW Technology Ambassador webinar last Friday, October 24. We are so grateful to Wes Kennedy for his participation on the webinar and sharing his web-based solution to onboarding agents and serving their basic technology needs

Wes is the Technology Coordinator at the Keller Williams Realty Elite Market Center in Oklahoma City, OK. He believes that we need to offer services to our agents that get them using our technology, not spending time setting it up. 


Would you like to be featured on an upcoming Ambassador webinar? If so, contact us at ambassadors@kw.com and tell us:

  • What is your area of expertise?
  • What classes do you love to teach?
  • What are you passionate about?
  • Are you tracking training attendance in your Market Center? If so, how?

Please note – there will be no Ambassador webinar this Friday, October 31 so that our team can participate in a corporate event with our families.

Finally, here are the upcoming webinars. Please spread the word in your Market Centers! And, don’t forget that we’re constantly adding new videos to the KW Technology section of KWConnect.

Have a great day! 
Brenda Harralson and W. Cavin Weber

Friday, October 24, 2014

KW Technology Ambassador Update | October 24, 2014




Greetings, KW Technology Ambassadors!

Thanks to all of you who participated in the KW Technology Ambassador webinar last Friday, October 17. Here’s a quick recap of what we discussed:
  • KW Video: Please encourage associates in your Market Center to direct any KW Video support questions to support@kwvideo.com. This is the fastest way for their issue to be addressed.
  • KW Mobile App: Your Mobile App Service Area is now displayed underneath your name on your mobile app download page, as shown onthis example.
  • myTransactions dashboard+(PLUS): This top-of-the-line transaction management system is now live in eEdge for all KW associates. Watch an overview here.
  • Featured Guests on KW Technology Webinars: Our weekly webinars provide a great opportunity for you to share your best practices with your fellow Ambassadors and solicit feedback from the group.
Would you like to be featured on an upcoming Ambassador webinar? Contact us at ambassadors@kw.com and tell us:
What is your area of expertise?
What classes do you love to teach?
What are you passionate about?
Are you tracking training attendance in your MC?

Don’t miss today’s webinar, featuring Wes Kennedy. Wes is the Technology Coordinator at the Keller Williams Realty Elite Market Center in Oklahoma City, OK. He believes that we need to offer services to our agents that get them using our technology, not spending time setting it up. Today, Wes will share with us the online solution he designed and will explain how it’s helped his Market Center, the agents, and him personally.


Finally, here are the upcoming webinars. Please spread the word in your Market Centers! And, don’t forget that we’re constantly adding new videos to the KW Technology section of KWConnect.

Have a great day!
Brenda Harralson and W. Cavin Weber

Thursday, October 16, 2014

KW Technology Ambassador Update | October 16, 2014


Greetings, KW Technology Ambassadors!

Thanks to all of you who participated in the KW Technology Ambassador webinar last Friday, October 10. 

The big topic was myTransactions Dashboard+ (PLUS) which is coming soon to eEdge. This top-of-the-line transaction management system offers unlimited workflows, one-click sign-in, and branded logo and color scheme visible to clients. 

New features included in Dashboard+ include:

  • Document Approval Statuses: Any admin can designate which documents in a given folder are required or optional. This tells your agents which documents they absolutely need, or may conditionally need, within a transaction.
  • Additional Document Fields: The document editor now gives you the ability to add radio buttons, checkboxes, date fields and name fields. You can even link those fields to the loop details to determine what information should populate that field.
  • Loop Templates: Admins can control the people, documents and task lists that are auto-added to a loop when it’s first created. These loop templates also allow you to dictate what information or which documents are required before an agent can submit for review.
  • Trusted Service Providers: Admins and agents can easily add their network of service providers. These providers can then be introduced to your clients within the loop with just a few clicks.

For a complete introduction to Dashboard+, watch this training video on KWConnect.

Just a reminder that in each weekly Ambassador communication, we include links to slides and other training resources. In order to open these files, you need to log into Google with your kw.com account first. If you’re already logged into Google with any other account, log out, and then log back in with your kw.com credentials.


Finally, here are the upcoming webinars. Please spread the word in your Market Centers! And, don’t forget that we’re constantly adding new videos to the KW Technology section of KWConnect.

Have a great day! 
Brenda Harralson and W. Cavin Weber

Thursday, October 9, 2014

KW Technology Ambassador Update | October 9, 2014

Greetings, KW Technology Ambassadors!

Thanks to all of you who participated in the KW Technology Ambassador webinar last Friday, October 3.

Here's a recap of what we discussed.

Coming Soon to eEdge … myTransactions Dashboard+ (PLUS)!
This top-of-the-line dashboard enhancement offers unlimited workflows, one-click loop creation and greater customization to match the way you do business. All Keller Williams associates can achieve even greater productivity and more control and efficiency in their office for a more seamless transaction experience. In fact, agents using dotloop and DASHBOARD+ see up to 23 percent more transaction production and close deals up to three times faster

Google Pigeon and eEdge Websites
Google recently released their Pigeon algorithm to provide more useful, relevant and accurate local search results that are tied more closely to traditional web search ranking signals. Many Pro and Business Suite users noticed that the SEO of their sites decreased dramatically around the time of the Pigeon Release, and a change to Pro site headers that Trulia made around the same time as the Pigeon release may have added to the negative impacts that Pigeon had on these users. 
Last week, Trulia implemented a fix that to resolve Pro websites not indexing at all and Trulia support is reaching out to the people affected personally to explain.
At the same time, this is an important reminder that Google frequently makes additional changes to their algorithms. This is the nature of SEO. 

  • There are never any guarantees in SEO.  Doing the right things will help your chances, but Google will always evolve their algorithm and not always in your favor.
  • The one thing we do know about Google is that they care deeply about the experience of the consumer.  Making your website a better experience for your visitors is always a good idea, and that work is not in vain even if it doesn’t lead to immediate results with SEO.
  • Heavy reliance on SEO is risky for the very reasons we are seeing right now.  It’s always a good idea to diversify your lead sources.

Market Leader Champion Program
The next recertification will happen in 2015; current Champions are not required to recertify this year. Look for an email from Trulia/Market Leader to confirm that you will not be required to recertify this year. Also, in the near future, Trulia/Market Leader expects to have an updated quiz ready for ambassadors who want to become Champs by the end of October.

How to access shared training materials on Google Drive
In each weekly Ambassador communication, we include links to slides and other training resources.


In order to open these files, you need to log into Google with your kw.com account first.


Finally, here are the upcoming webinars. Please spread the word in your Market Centers! And, don’t forget that we’re constantly adding new videos to the KW Technology section of KWConnect.

Have a great day! 
Brenda Harralson and W. Cavin Weber