Multi-Contact Reminders in eEdge, New KW Agent Profile Workshop and More!

Happy Friday, Ambassadors! Here's your weekly update and a preview of what will be covered on today's webinar:

NEW THIS WEEK IN eEDGE

Several enhanced features are now available in eEdge. Below is a quick list of the highlights: 

Multi-Contact Reminders 
Let say you have 23 buyer leads on an 8 x 8 campaign, and the next scheduled campaign touch is a phone call. Instead of getting 23 reminders to call those contacts, now you’ll just get one!

Redesigned Daily Alert Email
The Daily Alert Email, which summarizes your contacts' website activity and current reminders in your eEdge system has undergone a makeover. We've given your Daily Alert Email a new subject name and made it easier to read.

Listing Photo Thumbnails in "Market My Listings"
Searching in eEdge "Market My Listings" for the right property to feature has just gotten easier. We've added photos to the list view, just as you see in a contact's viewed listings record.

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• To learn more about these eEdge updates, join today's webinar.
• To share these updates with your associates; direct them to the "Product Updates" section of the eEdge Resources page. 

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"HOW DO I GET MY PROFILE SCORE TO 100 PERCENT?"

How many times have you heard that question? It continues be among the top 10 questions received by our Support team. You now have a new way to help associates complete their profiles in a way that's purposeful and designed to boost their business.

The Maximize Your KW Agent Profile workshop is now available on the Keller Williams University website. Join today's Ambassador webinar for an overview of the workshop and a look at the course materials. 

QUICK TECH SUPPORT LINKS

Share these new URLs with your associates to give them quick answers to the most frequently asked KW Technology questions:

• kw.com/profile for a list of fields that are used to calculate your Profile Completeness Score
• kw.com/mykwpassword for instructions for recovering your myKW username and password
• kw.com/emailpassword for instructions for changing your @kw.com email password

NEXT WEEK'S "SYSTEMS FOR SUCCESS" WEBINAR

Earlier this week, we kicked off a series of six technology webinars to help you "winterize" your business. We continue next week with:

• Put Your Goals Into Action: Your 411 and Google Calendar - It's been said that a goal without a plan is just a wish, so your next step is to create a plan and time frame for achieving those goals. Learn how to leverage Google Calendar and put your 4-1-1 into action.
• Date: Monday, November 23
• Time: 2:00 - 2:30 PM (Central Time)
• Register Now

UPCOMING EVENTS

All events shown in Central Time.

Here's our KW Technology webinar and event calendar, and a list of next week's events. 

• To view the entire calendar, log into your KW Technology Community where you can connect with your fellow techies in other KW Market Centers across North America, stay updated on KW Technology news and events, and access resources to help you in your role as a technology trainer. See this blog post for instructions on joining the community.
• All associates can register for upcoming webinars on the myKW home page, in the Scheduled Events section.
• NOTE: Due to the U.S. Thanksgiving holiday, there will no kwVideo or Tech Ambassador webinar next week. These will resume the week of November 30.

STAY CONNECTED TO US!
Be sure to follow us on Google+ so you’ll be updated when we post to this blog.

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com

Phishing Scams: Don't Take the Bait!

Happy Friday 13th, Ambassadors! May you have nothing but good luck today. Here's your weekly update and a preview of what will be covered on today's webinar:

PHISHING: DON'T TAKE THE BAIT
Recently, the Keller Williams family has experienced an increasing level of phishing attacks directed through email. As a reminder, it's important to take time to educate yourself and clients on the dangers of phishing to avoid becoming a victim.

Phishing scams are just that - illegal organizations "fishing" for personal information about you in order to commit identity theft. A fraudulent, yet very official looking, email is sent requesting the recipient to verify some bit of information about themselves. This information can be banking account numbers, social security numbers or username/passwords. Phishing scams try to use any data they get for identity theft activities.

On today's Tech Ambassador webinar, we'll discuss tips and tricks for identifying and avoiding getting hooked by such scams.

GOTOWEBINAR LABS
Webinars are a great way to reach associates who cannot attend an in-person training class. If you're leveraging GoToWebinar in your Market Center, or individually as a technology trainer, you'll want to check out GoToWebinar Labs. Labs are beta features that you can use to enhance your webinars. Speaking of webinars, join today's Tech Ambassador webinar to learn about labs that are available now, including video sharing. Think of the possibilities! 

MREA BUSINESS PLANNING WEBINARS

Next Monday, we'll kick off a series of six technology webinars to complement the MREA Business Planning Clinic to help you "winterize" your business. 

The first in the series is titled, "Think Big and Aim High - Your 2016 Business Plan and Beyond." 
Millionaire Real Estate Agents know their goal numbers and track them. Doing so builds confidence and stability in your business. Join this webinar to learn how to think like a Millionaire Real Estate Agent! You’ll learn how to implement systems to set up your business for the next year, and how to focus your efforts on the key activities that will make a difference in growing it.

Join us for this webinar on Monday, November 16 from 2-2:30 PM (Central Time). 

UPCOMING WEBINARS

Here's our KW Technology webinar and event calendar, and a list of next week's events. 

• To view the entire calendar, log into your KW Technology Community where you can connect with your fellow techies in other KW Market Centers across North America, stay updated on KW Technology news and events, and access resources to help you in your role as a technology trainer. See this blog post for instructions on joining the community.
• All associates can register for upcoming webinars on the myKW home page, in the Scheduled Events section.

All events are shown in Central Time.


STAY CONNECTED TO US!
Be sure to follow us on Google+ so you’ll be updated when we post to this blog.

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com

eEdge Lead Notification and Website Enhancements, Family Reunion Tech Breakouts Announced

Happy Friday and Happy November, Ambassadors! Please join today's webinar if at all possible - we have some updates for you that you're sure to enjoy.

eEDGE LEAD NOTIFICATION AND WEBSITE ENHANCEMENTS

When you enable eEdge Activity Alerts, you can be notified by text and/or email when new lead registers on your website.

Effective this week, the new lead alert email contains enhanced information about the contact; you no longer have to log into your eEdge system to view the contact details, making follow-up faster and easier than before.

You'll also notice some enhancements to your eEdge website this week, particularly on the property detail pages. The photos and map have been enlarged, and listing information is better organized.  

Join today's KW Technology Ambassador webinar to see and learn more about these changes.


FAMILY REUNION 2016 TECHNOLOGY SESSIONS
We are gearing up for Family Reunion in New Orleans next year, and have begun work on the technology breakout sessions. Join today's KW Technology Ambassador webinar to see what we have lined up for you!

Additionally, the MC Tech/Tech Ambassador Special Session has been scheduled for Sunday, February 14 from 11:30 AM to 12:45 PM in Room 271. Mark your calendars to join this session exclusively for YOU and get updates on KW Technology products, sneak peeks at what's coming next, as well as training tips and best practices for making KW Technology work in your Market Center.

UPCOMING WEBINARS

Here's our KW Technology webinar and event calendar, and a list of next week's events. 

• To view the entire calendar, log into your KW Technology Community where you can connect with your fellow techies in other KW Market Centers across North America, stay updated on KW Technology news and events, and access resources to help you in your role as a technology trainer. See this blog post for instructions on joining the community.
• All associates can register for upcoming webinars on the myKW home page, in the Scheduled Events section.

All events are shown in Central Time.



STAY CONNECTED TO US!
Be sure to follow us on Google+ so you’ll be updated when we post to this blog.

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com