On today's Ambassador webinar, we'll go back to school and share our top tips for preparing and delivering a great training class. Here are a few of them:
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| For even more tips, watch "10 Steps to Train Tomorrow" by searching on KWConnect.kw.com |
Investing time up front to plan out your class before you teach it is paramount. A lesson plan not only outlines the specific topics, activities and timing for each, it helps you clearly see the “big picture” of what the class is trying to achieve and ensures you don’t miss anything important. It helps you conduct your class in an organized fashion, and on schedule. Plus, it will give you confidence that you’ve thought through potential problems ahead of time.
Make a great first impression with your introduction
It's important to start strong! Arrive well ahead of time and make sure you are prepared. First impressions are everything! The best way to start is by formally introducing yourself (name, affiliation, credentials and why you're passionate about the topic). This establishes who you are, and sets the tone for the class.
Use the 3-step formula for facilitating class exercises
- Introduce the activity by making the objective of the exercise clear. Give specific, detailed and clear instructions and allow time for questions before beginning the exercise.
- Conduct the activity:
- Keep your eye on your students and listen to their comments, but refuse the urge to do their work for them. Let them work it out.
- Remain in the room - it’s not break time.
- Announce time-marks or role-play changes, and be flexible; if an activity is moving quickly, it’s OK to wrap it up, or if they need more time, extend the time limit.
- Clear the activity. This is where the real learning takes place. Spend about as much time on the “debrief” as you do on the exercise itself. This can be as simple as asking for “aha’s” or allowing students to share how they completed the exercise.
Chances are, if you're having fun, your students will, too. According to Bob Orben, former Director of the White House Speech Writing Department, "Business executives and political leaders have embraced humor because humor works. Humor has gone from being an admirable part of a leader's character to a mandatory one."
Using humor in public speaking helps arouse interest and connect with the audience. It disarms hostility and shows that you don't take yourself too seriously. Finally, it will make a positive impression.
Join today's Ambassador webinar for more tips!
UPCOMING WEBINARS
- To view the entire calendar, log into your KW Technology Community where you can connect with your fellow techies in other KW Market Centers across North America, stay updated on KW Technology news and events, and access resources to help you in your role as a technology trainer. See this blog post for instructions on joining the community.
- All associates can register for upcoming webinars on the myKW home page, in the Scheduled Events section.
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We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!
Make it a great day,
Brenda Harralson and W. Cavin Weber
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