Create a professional quality branded video to promote your app

Greetings, KW Technology Ambassadors! 

It's Friday! Hope you've had a great week and here's your weekly update.

Create a professional quality branded video to promote your app

Please join us for today's webinar, where you'll learn how to create a professional quality, branded video in just minutes to promote your mobile app. When you're done, your video will automatically be published to your YouTube account, making it easy to share with your sphere.  

The best part ... it's free! View an example of this video.


Add maps to your listing marketing pieces in eEdge

Now available in eEdge, you can add a small map to your marketing designs. This is a great way to provide your customers with a visual, showing them the location of a property or event. With an email design, you can even make the map clickable by adding a link to it. 

Join today's webinar to learn more!

Next week's KW Technology webinars

KW Technology: Systems for Success - Create Contact Groups in eEdge - Groups are a way to organize your contacts so that you can easily identify those with similar traits or goals. For example, you may want to create a group that includes all of the first time home buyers or past clients. Then, you’ll be able to prepare and send customized materials that will address the needs of a specific group. First time home buyers will be more interested in learning about what they should be looking for as they start the home buying process, whereas a group of sellers would be interested in ways to stage their home as they prepare to sell.

Monday, April 27, 2-2:30 PM (Central Time)

    > Register for the "KW Technology: Systems for Success" webinar series

Weekly Ambassador webinar - Join the KWRI Technology Training Team for weekly updates on product releases and best practices in technology training and support.

Friday, May 1, 2-2:30 PM (Central Time)
    > Register for the 2015 weekly Ambassador webinar series

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com

New features in your KW mobile search app

Happy Friday, KW Technology Ambassadors! Here is your weekly update:

New features in your KW mobile search app

Features you'll notice this week include:

• New banner for mobile app download page makes the call to action easier to see and the agent/brand name is displayed more prominently
• More ways to share your app 

   > Join today's webinar to learn more!

Encourage Your Leadership to Keep the KW Connector!

KW Connector Flow

We’ve received a lot of questions about Zillow, ListHub and the value of your Market Center’s KW Connector service powered by ListHub. Encourage your leadership to keep subscribing to KW Connector! 

It’s the only guaranteed way to:

• Ensure that all agents’ listings are pulled directly from your MLS into the KWLS. 
• Ensure that all agents can choose to syndicate their listings to all of the major property portals (including Zillow, Trulia and ListHub’s network of partners). 
• Eliminate the need for double-entry listings into the MLS and KWLS. 
• Make sure that “My Listings, My Leads” applies at the most trafficked consumer portals. 

Using the ListHub Exceptions Report

ListHub Exceptions Report
Quick Guide

If an agent’s listings seem to be missing in KWLS and your Market Center is ListHub enabled, the ListHub Exceptions Report can tell you why a listing may have been skipped by the KW Connector. 

We've created a quick guide you can share with your leadership team that explains how to use the ListHub Exceptions Report.

Download it from the KW Technology Community by clicking Tools > Documents > Quick Reference Guides > ListHub Exceptions Report - Quick Guide.

Next week's KW Technology webinars

KW Technology: Systems for Success - Fill Out Your eEdge Profile Information - In this session, you'll learn how to update your eEdge profile information, which is displayed on your eEdge website and marketing materials.

Monday, April 20, 2-2:30 PM (Central Time)

    > Register for the "KW Technology: Systems for Success" webinar series

Weekly Ambassador webinar - Join the KWRI Technology Training Team for weekly updates on product releases and best practices in technology training and support.

Friday, April 24, 2-2:30 PM (Central Time)
    > Register for the 2015 weekly Ambassador webinar series

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com

Encourage Your Leadership to Keep the KW Connector

Greetings, KW Technology Ambassadors!

Happy Friday! We have some great topics lined up for today's Ambassador webinar.

Encourage Your Leadership to Keep the KW Connector!

KW Connector Flow
(click to enlarge)

We’ve received a lot of questions about Zillow, ListHub and the value of your Market Center’s KW Connector service powered by ListHub. Encourage your leadership to keep subscribing to KW Connector! 

It’s the only guaranteed way to:

• Ensure that all agents’ listings are pulled directly from your MLS into the KWLS. 
• Ensure that all agents can choose to syndicate their listings to all of the major property portals (including Zillow, Trulia and ListHub’s network of partners). 
• Eliminate the need for double-entry listings into the MLS and KWLS. 
• Make sure that “My Listings, My Leads” applies at the most trafficked consumer portals. 

Encourage your leadership staff to attend this live webinar with Cary Sylvester next Tuesday, April 14 at 2 PM CDT.

Now available in eEdge

Marketing Center has a new look
(click to enlarge image)

Features you'll notice this week include:

• Marketing Center has a new look, with easier navigation
• You can add links to touch campaign pieces again
• You can create your own Initial Contact Wizard (ICW) default template
• More fields appear on your eEdge home page, in the agent profile card
• eEdge CRM is available on Zillow Tech Connect

Join today's webinar to learn more!

Is your email account phishing bait?
Recently, we’ve become aware of several high-profile instances of agents’ personal email accounts being compromised. One of the unfortunate downsides of the information age are less than desirable organizations that perform malicious acts and put your identity at risk. 

On today's webinar, we'll discuss how to know if you've been scammed, and if so, what to do about it. We'll also talk about how to avoid scams in the future.

Next week's KW Technology webinars

KW Technology: Systems for Success - Activate eEdge - eEdge is the real estate industry’s first and only COMPLETE lead conversion to close system. It includes lead management and routing capabilities, full contact management and a professional marketing library. eEdge also includes a true paperless transaction system.  All eEdge modules work together in a single, integrated, efficiency-increasing package, and all based on The Millionaire Real Estate Agent models and systems. Join this webinar and learn how to get started.

Monday, April 13, 2-2:30 PM (Central Time)

    > Register for the "KW Technology: Systems for Success" webinar series

Leadership: What You Need to Know About ListHub, Zillow Group and Your Agents' Listings - As a Keller Williams leader, it is important for you to know what is going on in the industry and how it impacts your agents. Please encourage your Market Center leadership to attend this webinar, to hear Cary Sylvester, VP, Innovation and Communications at KWRI, discuss the recent changes involving ListHub, Zillow, and Trulia as well as how KW and the Keller Williams Listing System protect and empower agents and their listings.

Tuesday, April 14, 2-2:30 PM (Central Time)
    > Register now

Weekly Ambassador webinar - Join the KWRI Technology Training Team for weekly updates on product releases and best practices in technology training and support.

Friday, April 17, 2-2:30 PM (Central Time)
    > Register for the 2015 weekly Ambassador webinar series

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com

33 Touch campaigns for 2015-2016 are now available in eEdge

Greetings, KW Technology Ambassadors!

It's hard to believe it's already April! 2015 is moving quickly - hopefully it's a productive year for you all thus far.

No Ambassador webinar this week
In observance of Good Friday, the KWRI office will be closed on April 3, and there will be no Ambassador webinar this week. We will resume our regular weekly webinar schedule on Friday, April 10 at 2:00 PM (Central Time).

33 Touch campaigns for 2015-2016 are now available in eEdge

Four new 33 Touch campaigns are now available in eEdge to help you ensure year-round contact with Mets in your contact database:

• Home Ownership Matters
• Real Campaign
• Right Time. Right Move.
• Your Next Move

Each campaign includes touches designed to establish you as a trusted source and expert for real estate information, whether your contact is considering buying or selling a home.

Leadership webinar - "What You Need to Know About ListHub, Zillow Group and Your Agents' Listings"

Cary Sylvester
KW Vice President of
Technology Innovation
and Communication

Please encourage your Market Center leadership to attend this webinar, "What You Need to Know about ListHub, Zillow Group and Your Agents' Listings" next Tuesday, April 7 at 2:00 PM (Central Time). It is important for Keller Williams leadership to know what is going on in the industry and how it impacts their agents. In this 30-minute webinar, Cary Sylvester will discuss the recent changes involving ListHub, Zillow, and Trulia as well as how KW and the Keller Williams Listing System protect and empower KW agents and their listings.

    > Register now for this webinar


Next week's KW Technology webinars

KW Technology: Systems for Success - Enter Your Listings in the KWLS - To ensure your listings get the maximum exposure online, we created the Keller Williams Listing System (KWLS). Through Keller Williams’ partnership with ListHub, when you enter your listing into the KWLS, we take that listing and create a single property website for it, and we also distribute it across a powerful syndication network of more than 300 different sites. KWLS also gives you control over where inquiries on your syndicated listings go. All leads go directly back to you, the listing agent—that’s our My Listings, My Leads philosophy.

Monday, April 6, 2-2:30 PM (Central Time)
    > Register for the "KW Technology: Systems for Success" webinar series

Leadership: What You Need to Know About ListHub, Zillow Group and Your Agents' Listings - As a Keller Williams leader, it is important for you to know what is going on in the industry and how it impacts your agents. Come listen as Cary Sylvester discusses the recent changes involving ListHub, Zillow, and Trulia as well as how KW and the Keller Williams Listing System protect and empower your agents and their listings.

Tuesday, April 7, 2-2:30 PM (Central Time)
    > Register now

Weekly Ambassador webinar - Join the KWRI Technology Training Team for weekly updates on product releases and best practices in technology training and support.

Friday, April 10, 2-2:30 PM (Central Time)
    > Register for the 2015 weekly Ambassador webinar series

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com

Marketing to your eEdge database just got easier!

Greetings, KW Technology Ambassadors!

We hope you've had a great week so far. It's been a busy one for us and we're excited to bring you this week's updates:

Special Webinar TODAY: "Your Listings--What You Need to Know Now"

Cary Sylvester                         Adrian Freeberg

There has been a lot of discussion about listing syndication following recent developments with the major property portals and multiple listing services (MLSs). Join Cary Sylvester, KW’s vice president of technology innovation and communication, and Adrian Freeberg, Product Manager for a 30-minute webinar today at 10 AM CDT. 

   > Register now for "Your Listings - What You Need to Know Now"

Special guest on this week's Ambassador webinar

Michael Tritthart

Don't miss our Ambassador webinar today at 2 PM CDT, when we'll be joined by Michael Tritthart, KWU International Master Faculty, eEdge Instructor, MC Tech and Tech Ambassador with the Keller Williams Market Center in Plano, Texas. Michael will show you how to get a FREE indexable page from Google and to correctly set up Google My Business, so that you have a platform to promote your business, highlight your client reviews and improve your SEO. The past two years Steve Rider from Georgia has generated over $40k in GCI just from setting up and using Google My Business.  Don't miss out on your unfair share!

   > Register now for the 2015 Ambassador weekly webinar series

Marketing to your eEdge database just got easier!
Last week, we told you about the new and enhanced features scheduled to launch in eEdge on March 25. They have indeed launched, and are summarized below.

NEW FEATURES

• New Marketing Center editor - Your new editor is sleek and easy to use with faster load and save times. The updated look and feel and the move away from the Silverlight platform makes it easier to access your formatting tools and navigate the image library. Plus, you will now be able to upload multiple images at once! The new editor is currently available on Firefox, Chrome, and Safari browsers. Note: The ability to add a map to marketing pieces is temporarily unavailable and will return in the coming weeks.

• Facebook sign-in on your website - Users can now register and sign in on your eEdge website using their Facebook accounts. This makes it easy for your leads and clients to access the listings and data on your site. Plus, you'll see their Facebook profile photo when you view their contact summary page in eEdge.

• Quick Contact Google search - Every contact now has a Google icon when displayed on your Dashboard and Contacts views in eEdge. Click the icon to initiate a quick and easy Google search on that contact’s first and last name.

UPDATES TO CURRENT FEATURES

• Initial Contact Wizard (ICW) improvements - We have simplified all ICW communications into one, editable, response-generating template to help you more effectively connect for the first time with your new leads.

• Expanded Contact Data in Exports - More of your contacts' information is included when you export their records from eEdge - nickname/salutation, contact type and subtype, secondary contact details, birthday, anniversary, referral info, company, buyer request data, comments, mailing address, and address titles.

• Fixed! “Publish to web” includes active links - The “Publish to web” feature of your Market Center had a glitch where links were not active on the page when it was created. With this fix, all links for new content are now clickable.

Please share your feedback on these new and enhanced features in the KW Technology community, via your Market Center's Intranet. If you cannot access the KW Technology community, contact us at ambassadors@kw.com.

Next week's KW Technology webinars

KW Technology Systems for Success: Get and Share Your Mobile App - Made for iPhone and Android phones and tablets, the Keller Williams Realty Real Estate Search app is a great way to keep you top of mind with your clients. 68% of home shoppers use mobile apps at some point during their real estate search. Make sure they are using YOUR app! This webinar will walk you through branding, downloading and sharing your mobile property search app with your clients.
Monday, March 23, 2-2:30 PM (Central Time)
    > Register for the Monday series

Weekly Ambassador webinar postponed - In observance of Good Friday, we will not have an Ambassador webinar on Friday, April 3. We will resume on Friday, April 10. 

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com

Join special guest "Joe Neuman" on this week's Ambassador webinar

Greetings, KW Technology Ambassadors!

Finally, Spring has sprung and it's time for another weekly Ambassador update!

Joe Neuman

Special guest on this week's Ambassador webinar
Don't miss our March 20th Ambassador webinar, when we'll be joined by Joe Neuman, Agent, MC Tech and Tech Ambassador with the Keller Williams Market Center in St. George, Utah. Joe will share his infographic and approach to teaching agents how to put the Lead Generation Database Model from The Millionaire Real Estate Agent into action using eEdge. 

   > Register for the 2015 Ambassador webinar series.

What do you want to know about KW listings and syndication?

 Cary Sylvester          Adrian Freeberg

There has been a lot of confusion about listing syndication following the recent announcements about ListHub, Trulia, and Zillow. Join KWRI's Cary Sylvester, Vice President Technology innovation and Communications, and Adrian Freeberg, Product Manager, for a discussion of the recent changes in the industry, and how Keller Williams has been working to protect your interests.
To ensure that we address your most pressing concerns, please let us know what questions you and your agents have.  Prior to the webinar, use this form to submit your questions.

   > Register for the webinar, "Your Listings: What You Need to Know Now."

Next week's KW Technology webinars


KW Technology Systems for Success: Activate Your KW.com Email Account - Brand yourself as a Keller Williams Realty agent by signing up for a KW.com email address.  Join this session to learn how to request your new KW.com email account as well as how to access it through Gmail and standard mail clients like Microsoft Outlook. You'll also learn the different Google Apps for Business available to you with your new KW.com email account.

Monday, March 23, 2-2:30 PM (Central Time)

Register for the Monday series

Your Two KW Agent Websites - Within the KW lead network, your most important lead sources are your agent websites. In addition to an agent profile, as a KW associate, you receive two websites you can use to establish a strong web presence and become the premier resource for consumers looking for real estate online. Join this session to learn how to use your eEdge and your eAgentC websites to catch more leads in your web.

Tuesday, March 24, 2-2:30 PM (Central Time)

Register for this webinar

Your Listings: What You Need to Know Now - There has been a lot of confusion about listing syndication following the recent announcements about ListHub, Trulia, and Zillow. Join Cary Sylvester and Adrian Freeberg for a discussion of the recent changes in the industry, and how Keller Williams has been working to protect your interests.  
Friday, March 27, 10-10:30 AM (Central Time)

Register for this webinar

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com

Check out the updated Technology Set Up checklist

Greetings, KW Technology Ambassadors!

Please join us for today's weekly Ambassador webinar! We'll provide answers to questions asked on last week's webinar, and will explain our approach to ensuring your listings are still sent to Trulia and Zillow after the ListHub-Trulia agreement expires.

Register for the Ambassador webinar series if you haven't already.

Tell your new agents to sign up for Monday's website series! Every Monday, our webinar will be dedicated to new agent/technology onboarding topics. 

On Monday, March 16, we'll help agents understand the reach and value of their their KW White Pages profile, and help them complete it as much as possible. 

Register for the Monday webinar series now.

Check out the updated Technology Set Up checklist! We've updated all of the videos to walk you through everything you need to do in order to quickly get set up on KW Technology systems. Additionally:

• We've created a vanity URL to make this page easier to find: kwsetup.com.
• To open the slide decks (which include speaker notes) that support the videos, click links under any of the groups of videos.
• Please be sure to log into Google with your kw.com email account in order to access the slides the accompany the videos.

Thank you for all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com