Friday, August 28, 2015

Mega Camp highlights for Technology Ambassadors

Happy Friday, Ambassadors! We hope you're having a great week and are fully recovered from your Mega Camp travels. If you were not able to attend Mega Camp, be sure to join our Ambassador webinar today for the highlights. You can also catch up by reading the KW blog.

MEGA CAMP MC TECH/AMBASSADOR SESSION RECAP
At Mega Camp last week, we had the biggest turnout ever for our semi-annual MC Tech/Ambassador Special Session. A huge thank you to all who could attend and made it an engaging and rich learning session. 

We kicked it off with an update from our training team, which included a look into the successes our KW Worldwide Technology trainers have had with an approach to training that empowers learners vs. always telling them the answers. We talked about how we can apply the same approach with our U.S. and Canadian agents, and concluded with a lively mastermind to share strategies that guide learners to self-discover their answers so that they're not forever dependent on the "all-knowing" trainer. It's not easy to step back and allow learners to fumble and make mistakes as they figure things out on their own, but as you'll see, it's far more effective in making learning stick. Download the notes from the mastermind.

The second half of the session included presentations from each of our Product Managers on what's new and what's next with their respective KW Technology products. Here are just a few of the features you can look forward to in the coming months:
  • eEdge:
    • Anniversary, birthday, and mobile app campaigns
    • Mail merge feature in email
  • KWLS:
    • Sync multiple times a day
    • RETS Standard Feed
  • KW Mobile App:
    • More frequent refresh by MLS
    • Push notifications
    • HomeKeepr app integration
  • KW Google Apps for Business:
    • Google Wallet
    • Google Groups
  • KW Websites:
Download the slides from this presentation and join today's webinar for more details.

PRODUCT ADVISORY GROUPS
We are excited to share with you a new advisory structure to fuel innovation and improve the products and services we offer associates - KW Product Advisory Groups. We are seeking participants who are passionate about technology and want to help create solutions that will enable them to do more in their industry.
  • Help shape our technology products
  • Innovate with KWRI Product Managers
  • Preview product plans
  • Share and gain knowledge and experience among other members 
Learn more about Product Advisory Groups and how to apply to join a group. The product manager for your group of interest will reach out to you with additional questions pertaining to the product of your interest.

MOBILE APP WORKSHOP CONTEST WINNERS
As you may know, we recently threw out a challenge to our Ambassadors – teach the “Master Your KW Mobile App” workshop in your Market Center and capture at least three testimonials from participants on video. We secured three Share Your App t-shirts signed by Gary Keller and our KWRI Executive Leadership team to award to the winners. So, we randomly selected three videos from all that were submitted and we're happy to announce our winners:
  1. Mary Kay Mooney, Market Center #429, Brentwood, CA
  2. Jeff Siperstein, Market Center #535, Boynton Beach, FL
  3. Cydne Seymour, Market Center #293, #294 and #974 (all in Florida-North Region)
Congratulations to our winners, and most of all, to the agents who participated in the workshops and are actively and confidently sharing their apps, meaning they're raising their brand awareness. Here's a compilation of the testimonials from the winning videos.

UPCOMING WEBINARS
Here's our KW Technology webinar and event calendar, and a list of next week's events. All events are shown in Central Time.
  • To view the entire calendar, log into your KW Technology Community where you can connect with your fellow techies in other KW Market Centers across North America, stay updated on KW Technology news and events, and access resources to help you in your role as a technology trainer. See this blog post for instructions on joining the community.
  • All associates can register for upcoming webinars on the myKW home page, in the Scheduled Events section.




STAY CONNECTED TO US!
Be sure to follow us on Google+ so you’ll be updated when we post to this blog.

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,
Brenda Harralson and W. Cavin Weber

Contact us at ambassadors@kw.com


Friday, August 14, 2015

More than 1 million people are using the KW mobile app! Do they have yours?

Greetings, KW Technology Ambassadors! 


Happy Friday, Ambassadors! We hope you've had a great week so far. Here's your weekly Ambassador update: 

MORE THAN 1 MILLION PEOPLE ARE USING THE KW MOBILE APP!
Congratulations, YOU did it!  Earlier this month, we surpassed 1 million downloads of the Keller Williams Realty Real Estate Search app. That means that more than 1 million buyers and sellers are looking to KW as part of their home search. Your clients will love the app's clean design, nearest property feature, and the ability to directly connect with their agent. It’s rated 4.5 in the app stores and is the only real estate search app that’s agent-branded. So, make sure you’re promoting and sharing your branded app by following these 3 easy steps

And make sure all of the agents in your Market Center learn all they can about their app - the powerful business tool that's already right in their hands. When agents share their app and can confidently explain the benefits of it, they increase their opportunities to win and keep clients—and get referrals! Teach the Master Your KW Mobile App workshop in your Market Center. Everything you need to deliver this workshop is ready to download right now.

Finally, we're giving away an exclusive "Share Your App" t-shirt signed by Gary Keller and the KWRI executives. We also have a limited number of unsigned t-shirts to give away. Here's how you can win:
  1. Download the Master Your KW Mobile App Workshop materials.
  2. Schedule and deliver the workshop .
  3. Send us proof that you’ve scheduled and/or taught the workshop:
    • Copy of training calendar, promotional email/flyer, photo of workshop in progress, etc. and you could win a Share Your App t-shirt.
    • Create a brief video including testimonials from at least 3 workshop participants and you could win a signed t-shirt
  4. Share the video with us at ambassadors@kw.com. Videos must be received no later than 11:59 pm (ET) on Friday, August 14. That's tonight!
  5. We will randomly select a winner from all of the entries submitted and announce the winner at the MC Tech/Ambassador Special Session at Mega Camp (August 19, 9:00-11:00 AM). 
NOTES:
  • The winner does not need to be present to win.
  • If you deliver the workshop more than once during the contest period, you may submit a video for each workshop for multiple chances to win.
Questions? Join today's Ambassador webinar to get answers.

NEW FEATURES IN eEDGE THIS WEEK
As of August 12, these four features are now available in eEdge:
  1. Opt-in confirmation email: You now have the ability to send one opt-in confirmation email to contacts who are currently blacklisted in your system. 
  2. Add contacts more easily in eEdge On the Go: If you receive an email at your kwrealty@kw.com address from someone not already in your database, you can now quickly add them to myContacts using eEdge on the Go. 
  3. New "Pending" status for contacts: Change a status to “Pending” for a buyer who's made an offer, or for a seller whose listing is under contract. This status helps keep track of those contacts who are not quite active, but not quite sold.
  4. Bulk delete your remindersDo you have a backlog of reminders that need to be cleaned up? Now you can delete multiple reminders at once, including system reminders. 
Join today's Ambassador webinar to learn more!

TRACK YOUR TRAINING TO BUILD A WALL OF VALUE IN YOUR MARKET CENTER
It’s time for us to submit our application for the Training Magazine Top 125 training companies awards. We earned the #1 spot for 2015 and are aiming to retain our position for 2016. 

We need your help! If you aren’t already, work with your MCA and leadership now to start tracking all technology training using the Training Tracking (T2) system. This helps you communicate the value of your Market Center’s training, which in turn helps you with your recruiting and retention activities. Join today's Ambassador webinar  to learn more about how to use the T2 system to communicate the value of technology training. 

UPCOMING WEBINARS AND EVENTS
Here's our KW Technology webinar and event calendar, and a list of next week's events.
  • To view the entire calendar, log into your KW Technology Community where you can connect with your fellow techies in other KW Market Centers across North America, stay updated on KW Technology news and events, and access resources to help you in your role as a technology trainer. See this blog post for instructions on joining the community.
  • All associates can register for upcoming webinars on the myKW home page, in the Scheduled Events section.

STAY CONNECTED TO US!
Be sure to follow us on Google+ so you’ll be updated when we post to this blog.

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,

Brenda Harralson and W. Cavin Weber





Friday, August 7, 2015

More chances to win a "Share Your App" t-shirt

Greetings, KW Technology Ambassadors! 


Happy Friday, Ambassadors! We hope you've had a great week so far. Here's your weekly Ambassador update: 

MORE CHANCES TO WIN A "SHARE YOUR APP" T-SHIRT

As you may know, we're giving away an exclusive "Share Your App" t-shirt signed by Gary Keller and the KWRI executives. We also have a limited number of unsigned t-shirts to give away. Here's how you can win:
  1. Download the Master Your KW Mobile App Workshop materials from KWU.kw.com.
  2. Schedule and deliver the workshop in your Market Center.
  3. Send us proof that you’ve scheduled or taught the workshop:
    • Copy of training calendar, promotional email/flyer, photo of workshop in progress, etc. and you could win a Share Your App t-shirt.
    • Create a brief video including testimonials from at least 3 workshop participants and you could win a signed t-shirt
  4. Share the video with us at ambassadors@kw.com. Videos must be received no later than 11:59 pm (ET) on Friday, August 14.
  5. We will randomly select a winner from all of the entries submitted and announce the winner at the MC Tech/Ambassador Special Session at Mega Camp (August 19, 9:00-11:00 AM). 
NOTES:
  • The winner does not need to be present to win.
  • If you deliver the workshop more than once during the contest period, you may submit a video for each workshop for multiple chances to win.
John Murdock
Questions? Join today's Ambassador webinar to get answers. You'll also get to hear from John Murdock, an Ambassador and MC Tech for two Market Centers in the Florida-South region. 

After delivering the Master Your KW Mobile App workshop, John said, "I've had a lot of agents say they know the app so much better now and can explain and 'sell' it to their contacts." John will share his workshop experience on today's webinar - don't miss it!


MEGA TECH SCHEDULE CHANGE
If you've registered for Mega Technology Camp, please note that the time has changed slightly. It's now scheduled from 2:00 to 6:00 PM on August 19, in Halls 3 and 4 at the Austin Convention Center. View the full Mega Camp schedule.

Mega Technology Camp arms you with proven strategies that produce concrete results by digitally transforming your business. Led by Cary Sylvester, this half-day power seminar features the best in the business sharing their secrets. From driving leads to streamlining the transaction, you’ll learn what works, where to spend your time, and how to accelerate your growth through technology!

Note that the Special Session for MC Techs and Ambassadors is still scheduled for 9:00 - 11:00 AM on August 19. We hope to see you there!

LISTHUB EXCEPTIONS REPORT REMINDER

One of our Support team's biggest issues continues to be around the fact that listings seem to be missing in KWLS, even in Market Centers that are using the ListHub-enabled KW Connector.

Please ensure your MC Tech Coordinator and/or leadership team is familiar with the ListHub Exceptions Report, available on myKW.kw.com > Reports > Web StatisticsIn today's webinar, we'll share a quick reference guide to using this report that you can share with the appropriate staff in your office.


CHANGE TO EMAIL ADDRESS NO LONGER AVAILABLE

Effective immediately, @kw.com email addresses cannot be changed once they're created. Because many technologies use your email address as an account identifier, the address must remain constant so that we can best apply industry standards and allow future updates  to happen more smoothly and quickly.

Most email change requests can be handled using an alias, which is an alternate name that you can use for your email account. You will be able to set up your account so that email can be viewed and replied to the alias as if it were the main account name.

Instructions on how to create an alias can be found on answers.kw.com.

UPCOMING WEBINARS AND EVENTS
Here's our KW Technology webinar and event calendar, and a list of next week's events.
  • To view the entire calendar, log into your KW Technology Community where you can connect with your fellow techies in other KW Market Centers across North America, stay updated on KW Technology news and events, and access resources to help you in your role as a technology trainer. See this blog post for instructions on joining the community.
  • All associates can register for upcoming webinars on the myKW home page, in the Scheduled Events section.

STAY CONNECTED TO US!
Be sure to follow us on Google+ so you’ll be updated when we post to this blog.

We deeply appreciate all that you do in helping KW associates drive productivity through KW Technology!

Make it a great day,

Brenda Harralson and W. Cavin Weber