Thanks to all of you who participated in the Ambassador webinar last Friday, August 29. The slides are now available for you to download.
We focused on best practices in training last week, specifically making sure that 50% of any class you teach is hands-on activity for the students. Studies show that students learn best by doing; don’t just lecture to them.
I hear and I forget.
I see and I remember.
I do and I understand.
~Confucius
If you want students to walk out of your classroom equipped with skills they can use, there is no substitute for hands-on, action-oriented practice. That’s why the courses published by Keller Williams University have Role-Model, Role-Play and Real-Play activities built in whenever possible, and you can aim for the same in your classes!
Through our KWU courses, we not only wants to increase our agent’s learning power in the classroom, we want to increase their earning power as well!
We achieve this by having students do actual business-building activities inside the classroom—activities that will lead to more closed transactions, such as making appointment-setting calls to prospects, or building a workable CMA.
Rather than simply theorize about action steps to be completed at a later time, students take those steps immediately, under the guidance of their trainer, and with the support and energy of the entire class behind them.
During last week’s webinar, we illustrated this practice by demonstrating a multiple-step process for adding annotations and closed captioning to a YouTube video. Webinar attendees were instructed to simply watch, rather than follow along. When we quizzed the attendees after the demo, many agreed it was more difficult to recall specific steps from simply viewing and listening. Had they followed along during the demonstration, actually clicking the same buttons, the rate of retention wold have increased.
What are you doing in your classes to increase learner activity and ultimately, retention? Tell us by commenting on this post.
Here’s what’s on the webinar schedule this week. And, don’t forget that we’re constantly adding new videos to the KW Technology section of KWConnect.
Have a great day!
Brenda Harralson and W. Cavin Weber
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